At Papa John’s, we’re passionate about quality – the quality of our pizza and the quality of our customer service. To Herb and Kenyatta Theodore, franchise owners in New Orleans, LA, there is nothing more important. In fact, it was what drew them to franchise with Papa John’s in 2010.

Herb and Kenyatta work hard every day to make sure each pizza is perfect for every customer and it makes a difference. Good service means customers continue to come back.

Their hard work was recognized in 2011 – just one year after they opened their first store – when they were honored as Papa John’s Franchise Operators of the Year International Hinkle Award, which is given to franchisees who exemplify Papa John’s commitment to serving superior-quality pizza, world-class customer service and outstanding community involvement.

Herbert and Kenyatta attribute their success to finding good employees who are willing to go the extra mile and strive to make the business better. They treat their employees like family and encourage them to be better every day.

Experience the energy of their story: