PLAYMAKER FAQs

 

Qualifying for a FREE PIZZA

What is the PLAYMAKER offer?

It is an opportunity for our online customers to get a free large pizza with up to three toppings on a future order by using the promo code PLAYMAKER and ordering $15 or more, excluding tip, at papajohns.com or our mobile apps between 8/31/14 and 9/14/14. This offer is valid at participating U.S. restaurants only.

Is a papajohns.com account required to participate?

Yes. You are required to have a papajohns.com account to use the promo code PLAYMAKER. If you do not have an account, you will be prompted to create one.

How do I place an order using the PLAYMAKER promo code?

To use the PLAYMAKER promo code, you must place your order of $15 or more, excluding tip, at papajohns.com or our mobile apps. There are two ways to redeem the promo code:
  1. Type the promo code PLAYMAKER into the promo code box on the Order Now, Special Offers, or the checkout pages.
  2. Or, click on the “Order Now” link featured in PLAYMAKER emails.

Do I have to enter the promo code PLAYMAKER before I place my order?

Yes. You MUST enter the promo code PLAYMAKER BEFORE you place your order to receive the 25 Bonus Papa Rewards Points. If you do not, you WILL NOT receive the bonus point deposit.

What if I don't use the promo code PLAYMAKER?

We are sorry, but only orders placed at papajohns.com or our mobile apps with PLAYMAKER are eligible receive the 25 Bonus Papa Rewards Points.

What if the promo code PLAYMAKER does not work?

Please call Online Support at 1-877-547-PAPA (7272) for assistance or send an email to bounceback@papajohns.com.

Can I place the order by phone or in-person?

No, this is an online promo redeemable only at papajohns.com or on our mobile apps, and is not available for phone or walk-in orders placed at the restaurant.

How many times can I participate in the PLAYMAKER offer?

You may redeem the PLAYMAKER promo code for 25 Bonus Papa Rewards Points only one time per papajohns.com account between 8/31/14 and 9/14/14.

What is the minimum order amount that I must purchase to get the free pizza?

The minimum purchase amount is $15, excluding tip, to qualify for the free pizza.

When does the qualifying order of $15 or more, excluding tip, have to be placed?

The qualifying order must be placed at papajohns.com or our mobile apps between 8/31/14 and 9/14/14.

Why can't I get the 25 Bonus Papa Rewards Points for any order?

The 25 Bonus Papa Rewards Points deposit is triggered by using the promo code PLAYMAKER at papajohns.com or on our mobile apps. This is the only way to receive the 25 Bonus Points, which are redeemable for a large free pizza with up to three toppings. The offer does not apply to past or other $15 or more orders placed without using the promo code PLAYMAKER.

Redeeming the FREE PIZZA

Once I place my qualifying pizza, how do I get my free pizza?

Twenty-five (25) Bonus Papa Rewards Points are automatically deposited into your Papa Rewards accounts the DAY AFTER you complete the qualifying order. Once they have been deposited, you may redeem them at papajohns.com or our mobile apps; use the promo code 25PAPA and build a large free pizza with up to three toppings.

What if I am not a Papa Rewards member?

If you have a papajohns.com account but are not enrolled in Papa Rewards, you will automatically be enrolled by using the promo code PLAYMAKER. If you do not have an account, you will be enrolled when you create an account. Click here to learn more about Papa Rewards.

How soon can I redeem the points for a FREE PIZZA after the Bonus Papa Rewards Points are deposited into my account?

You can redeem the Bonus Papa Rewards Points as soon as the points are deposited into your account or on a future date as long as it is on or before Sunday, 9/28/14.

What if I want to order the FREE PIZZA as a plan-ahead order?

Once your points have been deposited, you can use them for a plan-ahead order as long as you place the order to be delivered or picked up on, or before, Sunday, 9/28/14.

How long do have to redeem the 25 Bonus Papa Rewards Points?

You MUST redeem the 25 Bonus Papa Rewards Points for the free pizza no later than Sunday, 9/28/14.

How do I redeem the 25 Bonus Papa Rewards Points for a FREE PIZZA?

Use the promo code 25PAPA when you build your large free pizza with up to three toppings. The promo code must be entered in the “Have a promo code?” box at papajohns.com or our mobile apps.

Can I add additional toppings to my FREE PIZZA?

Absolutely. You can add other favorite toppings including extra cheese, but additional charges may apply. Check your online menu for additional topping pricing.

Can I redeem the FREE PIZZA and add other products?

Yes, this offer can be used with some special offers and promos.

Do I have to pay a fee to have the FREE PIZZA delivered?

Yes, you are responsible for any delivery fees for the FREE PIZZA. And please consider tipping your driver!

Will I lose the 25 Bonus Rewards Points?

Yes. You will lose the Bonus Papa Rewards Points if they are not redeemed by 11:59pm EST on Sunday, 9/28/14. Your Papa Rewards Points balance will be adjusted to reflect this change on Monday, 9/29/14.

General Promotion Question

Will I lose my earned Papa Rewards Points?

No. Any Papa Rewards points that were earned as part of the general Papa Rewards program will not be removed. These points will remain in your accounts until they are redeemed. Only the BONUS Rewards points will expire.

Will I receive promotional emails from Papa John's by enrolling in Papa Rewards?

We only send promotional emails to Papa John's customers who have opted in to receive such emails. We abide by CAN-SPAM laws.