Papa Card Holiday Promotion FAQs


Purchasing Gift Cards

I didn’t get a certificate at the store when I purchased $25.00 in gift cards. What do I do?

You need to go back to the store where the gift cards were purchased and show them the receipt. If the store is unable to assist you, please call 1-800-325-1119.

Where do I have to purchase $25.00 in gift cards to receive the free large pizza?

You must purchase the gift cards at your local Papa John’s restaurant or online at only. You will not receive a free pizza certificate if you purchase gift cards at retail locations such as Kroger, CVS, Wal-Mart, Rite-Aid etc.

The promo code on my certificate didn’t work. What do I do?

Please call 1-800-325-1119 for assistance with your promo code.

Redeeming Free Pizza Certificate

How do I redeem my free pizza certificate?

The pizza certificate can only be redeemed online by using the promo code provided. Enter the promo code in the “Have a promo code” box at and follow the onscreen instructions.

Do I have to buy one $25 Papa Card or can it be a combination as long as it equals or is more than $25?

For every $25 purchase you purchase, you receive a free certificate. The $25 can be two $10 gift cards and one $5 gift card.

What if I buy $35 in Papa Cards, do I get two free pizza certificates?

No, if you purchase $35 in Papa Cards you will receive only one certificate. If you purchase $50 in Papa Cards, you will receive two certificates since you receive a certificate for every $25 purchased on Papa Cards.

How long do I have to redeem my free pizza?

You have until January 1, 2014 to redeem your free pizza certificate.

If I purchase gift cards online, will I get a free pizza certificate?

No. You will not receive a physical certificate. You will receive a confirmation email that includes a unique, one-time promotion code when purchasing a gift card online. You will need to click on the email and enter your email address in order to receive the certificate with promo code. This promotion code can only be redeemed online at

If I purchase $50 worth of Papa Cards online, will I get 2 certificates?

Yes, you will receive two separate emails with unique, one-time use promotion codes.

I purchased a gift card online and did not receive a certificate?

Please call 877-850-1977 for assistance.