It's Good! Score a FREE PIZZA. FAQs

 

Qualifying for a FREE PIZZA

What is the GOOD offer?

It is an opportunity for our online customers to get a free large pizza with up to three toppings on a future order by using the special promo code GOOD and ordering $15 or more, excluding tip, at papajohns.com or our mobile apps between 10/27/13 and 11/10/13. This offer is valid at participating U.S. restaurants only.

Is a papajohns.com account required to participate?

Yes. You are required to have a papajohns.com account to use the promo code GOOD. If you do not have an account, you will be prompted to create one.

How do I place an order using the GOOD promo code?

To use the GOOD promo code, you must place your order of $15 or more, excluding tip, at papajohns.com or our mobile apps. There are two ways to redeem the promo code:
  1. Type the promo code GOOD into the promo code box on the Order Now, Special Offers, or the checkout pages.
  2. Or, click on the GOOD offer “Order Now” link featured in emails and on the papajohns.com website.

Do I have to enter the promo code GOOD before I place my order?

Yes. You MUST enter the promo code GOOD before you place your order to receive the 25 Bonus Papa Rewards points deposit. If you do not, you WILL NOT receive the bonus point deposit.

What if I don’t use the promo code GOOD?

We are sorry, but only orders placed at papajohns.com or our mobile apps with GOOD are eligible receive the 25 Bonus Points.

What if the promo code GOOD does not work?

Please call Online Support at 1-877-547-PAPA (7272) for assistance or send an email to bounceback@papajohns.com.

Why can’t I place the order by phone or in-person?

This is an online promo redeemable at papajohns.com or our mobile apps only, and is not available for phone or walk-in orders placed at the restaurant.

How many times can I participate in the GOOD offer?

You may redeem the GOOD promo code only one time per papajohns.com account between 10/27/13 and 11/10/13.

What is the minimum order amount that I must purchase to get the free pizza?

The minimum purchase amount is $15, excluding tip, to qualify for the free pizza.

When does the qualifying order of $15 or more, excluding tip, have to be placed?

The qualifying order must be placed at papajohns.com or our mobile apps between 10/27/13 and 11/10/13.

Why can’t I get the 25 Bonus Points for any order?

The 25 Bonus Points deposit is triggered by using the promo code GOOD at papajohns.com or our mobile apps. This is the only way to receive the 25 Bonus Points which are redeemable for a FREE large pizza with up to three toppings. The offer does not apply to past or other $15 or more orders placed without using the promo code GOOD.


Redeeming the FREE PIZZA

Once I place my qualifying pizza, how do I get my free pizza?

Twenty-five (25) Bonus Papa Rewards Points are automatically deposited into your Papa Rewards accounts the day AFTER the completed qualifying order. These points can be redeemed on the same day that they are deposited.

What if I am not a Papa Rewards member?

If you have a papajohns.com account but are not enrolled in Papa Rewards, you will automatically be enrolled by using the promo code GOOD. If you do not have an account, you will be enrolled when you create an account.

How soon can I redeem the points for a FREE PIZZA after the Bonus Rewards Points are deposited into my account?

You can redeem the bonus Rewards Points on the same day after the points are deposited into your account or a future date as long as it is on or before 11/24/13.

What if I want to order the FREE PIZZA as a plan ahead order?

You can use your points for a plan ahead order as long as you place the order to be delivered or picked up during the time that the Bonus Rewards Points are available which is on or before 11/24/13.

How long do have to redeem the 25 Bonus Points?

You MUST redeem the 25 Bonus Points for the free pizza no later than 11/24/13.

How do I redeem the 25 Bonus Points for a FREE PIZZA?

Use the promo code 25PAPA to redeem the 25 Bonus Points for a FREE large pizza with up to three toppings on or before 11/24/13. The promo code must be entered in the “Have a promo code?” box at papajohns.com or our mobile apps.

Can I add additional toppings to my FREE PIZZA?

Absolutely. You can add other favorite toppings including extra cheese, but additional charges may apply. Check your online menu for additional topping pricing.

Can I redeem the FREE PIZZA and add other products?

Yes, this offer can be used with some special offers and promos.

Do I have to pay a fee to have the FREE PIZZA delivered?

Yes, you are responsible for any delivery fee for the delivery of the FREE PIZZA.

Will I lose the 25 Bonus Rewards Points?

Yes. You will lose the bonus Rewards points if they are not redeemed by end of day on 11/24/13. Your Papa Rewards Points balance will be adjusted on Monday, 11/25/13.


General Promotion Questions

Will I lose my earned Papa Rewards Points?

No. Any Papa Rewards points that were earned as part of the general Papa Rewards program will not be removed. These points will remain in your accounts until they are redeemed. Only the BONUS Rewards points will expire.

Will I receive promotional emails from Papa John’s by enrolling in Papa Rewards?

We only send promotional emails to Papa John’s customers who have opted in to receive such emails. We abide by CAN-SPAM laws.