Customer Service

 

We want to hear from you!

Customer Feedback

Please let us know what you think about our products, organization or website by mailing us or by completing an Electronic Feedback Form. We welcome all of your comments and suggestions.

Electronic Feedback Form

What does your pizza look like?

At Papa John's, we believe better ingredients make a better pizza. If your pizza doesn't meet the quality standards you expect from Papa John's, we'd like to know.

Unsolicited Ideas

Thank you for your interest to share an idea for a product or service that you believe would be beneficial to Papa John's. Please know, however, that it is Papa John's company policy not to consider unsolicited ideas from anyone other than our corporate employees, franchise owners/employees, and our supply partners.

It's not that great ideas cannot come from our valued customers. Each year, however, Papa John's receives thousands of unsolicited ideas for products and services. Due to the mass volume of these unsolicited ideas and the business challenge of determining what is truly a "new" idea versus a concept that we already have in development, being tested, or previously considered, we must adhere to our strict policy not to accept or review any unsolicited ideas that come from outside our system.

As a result, we must decline your invitation to review your idea, and hope you can understand and appreciate our business reasons for making this company decision. We do, however, greatly appreciate your interest in Papa John's.

Contact Us

Online Ordering Customer Service
877-547-PAPA (7272)

Click here to find your local Papa John's phone number.

Our Mailing Address
Papa John's International, Inc.
P.O. Box 99900
Louisville, KY 40269-9990

About Papa John's